OLG Recruitment are currently looking for a Support Service Team Leader for our client based in Liverpool - Yew Tree Centre. This is a permanent role working 37.5 hours per week, Monday to Friday on various shifts, Monday 6am-2pm, Tuesday 11:30am - 7:30pm, Wednesday 6am-2pm, Thursday 11:30am-7:30pm and Friday 11:30am-7:30pm. Flexibility is required.
A full clean driving licence is essential, a van and fuel will be provided.
We currently have a fantastic opportunity as a Support Services Team Leader for one of our clients.
The candidate must be able to:
- Be able to work independently and working within a team
- Efficient
- Able to carry out their job to a high standard
- Friendly and approachable
- Hardworking
- Reliable
- Supervisory experience desirable but not essential as full training will be provided.
Responsibilities:
- Complete any reports or paperwork associated with the role, including but not limited to, timesheets verification, absence records, annual leave information, stock order forms & Health & Safety audits
- Undertake the rostering of staff and ensure all absences are appropriately covered
- Responsible for the recruitment of staff, undertake their appraisal and monitor personal development. Undertake one to ones and appraisals
- Recruit, induct and where appropriate train new employees or less experienced staff in accordance with training requirements
- Manage a delegated budget
- Undertake all planned and reactive ad hoc surveys/audits as necessary to manage the business performance
- Liaise with your customers, tenants, contractors, and service users to understand day to day service pressures and coordinate any required response, providing professional advice and information where appropriate
- Creating and managing purchase orders and timesheets
To be considered for this role you will have:
- Either City and Guilds level 3 cleaning and support services or equivalent demonstrable experience
- Working knowledge of Health and Safety requirements
- Experience of managing or supervising a team
- Strong customer service skills
- Strong administrative skills
- Educated to NVQ2 level equivalent knowledge or experience