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Business Support Manager

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We are looking for a Business Support Manager for our client based in Immingham. This is a permanent role working 40 hours per week from 8am to 4:30pm Monday to Friday.

The key duties of the post are as follows:-

  • Providing all round support for the business facilities and office management.
  • Overseeing and agreeing contracts with providers for services including security, parking, cleaning and catering, and ensuring that basic facilities, such as water and heating, are well-maintained.
  • Supervising multi-disciplinary teams of workers including admin, cleaning, maintenance, grounds and security.
  • Managing budgets and ensuring cost-effectiveness.
  • Ensuring that facilities meet government regulations and environmental, health and security standards.
  • Managing the allocation and correct standards of PPE.
  • Tracking and reporting of business environmental KPI’s.
  • Reporting on the adherence to health & safety standards for the offices.
  • Ensuring business travel needs are met through accommodation handling and travel arrangements.
  • Managing the maintenance of the vehicle fleet.
  • Liaising with brokers and claims for the Group insurance policies.
  • Advising businesses on increasing energy efficiency and cost-effectiveness.
  • Overseeing building projects, renovations or refurbishments.
  • Overseeing the allocation of building space and helping with relocation where necessary as well as management of externally leased properties.
  • Reception and general office administration duties on an ad hoc basis.
  • Attending weekly and monthly meetings for compliance and team updates

Attributes and Technical Skills

  • Excellent communication skills in both written and oral formats at all levels;
  • Ability to work effectively as part of a team and liaise with individuals and departments as required;
  • Ability to prioritise and meet deadlines – time management skills;
  • Commitment to continuous improvement of processes;
  • Positive attitude and reliable approach towards work
  • Excellent presentation skills;
  • Excellent decision making skills;
  • Willingness to travel and work from other sites.
  • Professional Qualifications / Relevant Experience
  • At least 5 years office experience
  • GCSE’s
  • Experience in HSE and facilities management
  • Previous experience of working within an engineering design/consultancy environment would be desirable, although not essential to the role.

Key Competencies

  • Accepts ownership, is accountable and delivers on commitments;
  • Self-motivated with no supervision;
  • Works effectively as part of a team.
  • Communication and influencing skills, in person and in writing
  • Analytical and problem-solving skills
  • Decision-making
  • The ability to lead and manage teams and projects
  • Attention to detail but also the ability to see the implications for the bigger picture.
  • Commercial awareness
  • Customer service


  • Salary negotiable.
  • Company Perks scheme offering access to over 4,000 discounts and freebies.
  • Company pension scheme.
  • Holidays 25 days plus bank holidays.